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Proudly serving Fort Worth, TX and the surrounding area since 1991

Our Reviews

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Customer Service


Review Date: 05/14/2024 | Author: Karl M.

Comments: Tim came the same day I opened the project to bid the work. Two days later the work was complete. The roof leak was repaired and other gutter work completed. I am very happy with the completed job and the price was reasonable.

Review Date: 05/08/2024 | Author: Taylor L.

Comments: Tim was excellent in every sense of the word. Responsive, fast, knowledgeable. Overall, the process was great and I would recommend them to anyone. Will be using in the future. Chimney siding paint was slapped on a little sloppily but overall, no complaints. High recommend!

Review Date: 05/08/2024 | Author: Joey H.

Comments: They fast took one day done good job but some nail on driveway and some plastic left yard I have clean up little bite but ok I know they tired long days with hot weather all I said good job

Review Date: 05/06/2024 | Author: Roger B.

Comments: My roof was 30+ years old and I solicited bids from several contractors, AAA Custom Roofing offered the best value for replacing my shingles with a class 4 GAF shingle. The work was well organized and well done. Mine was an out of pocket replacement, no insurance involved.

Review Date: 11/02/2023 | Author: Mike R.


Review Date: 09/21/2022 | Author: Max G.

Comments: The only reason I do not give them five stars is because it hasn't rained so I can't honestly give them five stars not knowing how good my roof is if it leaks or not

Review Date: 05/06/2022 | Author: Brett M.

Comments: They were great. They did a great job and were very friendly. They cleaned up real good afterwards. Our roof looks great. I would definitely hire them again for any roofing needs in the future.

Review Date: 04/22/2022 | Author: Edward L.

Comments: Great job!

Review Date: 04/15/2022 | Author: Randolph S.

Comments: They performed the repairs exactly as they said they would. No problems since the work was completed.

Review Date: 04/06/2022 | Author: Christopher W.

Comments: Very professional, knowledgeable and to the point. They weer easy to get ahold of and updated me throughout the process og my roof replacement. Definitely recommend to anyone in need of roof services.

Review Date: 01/31/2022 | Author: Michael H.

Comments: Tim is knowledgeable and fair with pricing

Review Date: 11/07/2021 | Author: Herb T.

Comments: Tim was very prompt in responding and coming to the house to evaluate what needed to be done. The quote was made the same day and the work completed within a couple of days at a very reasonable cost.

Review Date: 10/17/2021 | Author: William J.

Comments: They did what the said they were going to do!

Review Date: 11/05/2020 | Author: Jason G.

Comments: Quick, and high quality.

Review Date: 10/21/2020 | Author: Michele L.

Comments: Tim replaced my roof in quick turn-around. Very professional. Followed up several times with adjustor to make sure the work was approved and I received reimbursement. Excelent work / service. I would recommend him to anyone.

Review Date: 09/11/2020 | Author: Cindy U.

Comments: Great experience. Job completed in one day

Review Date: 09/10/2020 | Author: Gregg W.

Comments: Roof replacement Professional and Timely. The quote appointment was scheduled for next day service, by the OWNER. Yes love working with family owned companies for this very reason. Got a professional quote with explanation and without all the "upselling" that other big companies try to give you. Tim gives it to you straight and honest. Tim dropped off the shingle samples and told me the day that the shingles would be dropped off and what day the roof would be replaced. His crew arrived early in the morning, tore the entire roof off, and replaced the entire roof in the same day and EVERYTHING was cleaned up and hauled off. I will recommend this company to all my friends and family.

Review Date: 04/30/2020 | Author: Tom B.

Comments: Quick to give estimate. Work done well as promised.

Review Date: 04/11/2020 | Author: Chris B.

Review Date: 04/06/2020 | Author: Ruby B.

Comments: Tim McNelis scheduled an appointment, showed him were I need gutter repair and where the gutters were leaking. It was a small job and he gave me a very fair estimate. We scheduled the work to be completed when the gutters would be dry. He is a well seasoned professional that seems to enjoy is work. He completed the repairs and the next day we had a brief but heavy rainstorm. The gutters no longer leaked and the down spouts worked flawlessly. He is a great guy, fair, honest and is able to solve difficult problems. I highly recommend him and his work.

Review Date: 04/03/2020 | Author: James H.

Review Date: 04/03/2020 | Author: Kathryn C.

Comments: Very friendly and I ll use again in the future. Did great work.

Review Date: 11/20/2019 | Author: Chuck H.

Comments: Very responsive, answered all my questions. Very professional. Would defiantly recommend.

Review Date: 05/14/2019 | Author: John T.

Comments: fast and friendly service

Review Date: 02/05/2019 | Author: Larry C.

Review Date: 11/29/2017 | Author: Suzanne K.

Comments: They gave an honest affordable estimate and completed the roof removal and replacement in a timely manner. I recommend them for quality work.

Review Date: 05/18/2017 | Author: Robert C.

Comments: They gave me a estimate and that was the price no hidden fees.They made a appointment and did a good job.

Review Date: 04/21/2017 | Author: Heather E.

Comments: Pleasure to do business with Mr. McNelis, made the whole process easy for me.

Review Date: 04/10/2017 | Author: Lane B.

Comments: Came right on time and did a great job

Review Date: 01/16/2017 | Author: Eduardo L.

Comments: Outstanding work. After a storm i had some siding and soffit damage. The Repairman got there quickly and the repairs were done fast.

Review Date: 03/14/2016 | Author: Kay R.

Comments: I can't say enough good things about Tim McNelis! I'm an insurance agent who was having a dispute with an insurance company about a roof replacement. I went on Home Advisor and Tim called me back immediately. It was approximately 9 am. He was at my insured's home and had the leaking area patched by 11:30 that morning! He came back that afternoon and met with a claims supervisor from the insurance company and just like that - she's getting a new roof after being denied previously! He came back a third time to meet with the actual insurance adjuster to go over all the damaged areas of the roof, gutters and a/c unit. They came to an agreement and a check was cut. Tim's crew completed the entire job in one day, and cleaned up everything when they were done. Excellent customer service and quality of work. Tim is a great guy to do business with!

Review Date: 02/23/2016 | Author: Derrick M.

Comments: great service . Explain problem and fixed promptly.

Review Date: 02/04/2016 | Author: a Neighbor

Comments: Got the work done quickly and efficiently. Explained what needed to be done. It has not rained yet so I don't know if the actual repair worked yet or not.

Review Date: 01/31/2016 | Author: Eric C.

Comments: Very accommodating and understanding. Friendly and easy to work with.

Review Date: 01/26/2016 | Author: Wendy S.

Comments: The people I dealt with were friendly, professional, and extremely helpful. My only note to the negative would be that perhaps there was a glitch in that I did not receive notice of the day they were coming until the very last minute (from someone who had assumed I already knew), and I was not able to be present during the installation. If I had been there, I would have had one or two minor changes designed into it. But the company has been extremely cooperative in making the minor change after the fact, so it's all good. :) I would definitely recommend them! :D

Review Date: 12/15/2015 | Author: Sandra B.

Comments: Mr. McNelis was in my area so he checked my skylight the same day I requested and repaired it immediately. He could have advised a new skylight but instead sealed the areas needed without the extra expense of a new skylight.

Review Date: 12/11/2015 | Author: Debbie Y.

Comments: Quick and friendly service.

Review Date: 12/08/2015 | Author: Hal B.

Comments: Work done in timely manner

Review Date: 11/20/2015 | Author: Sherri J.

Comments: Mr. McNelis was on time, kept to his estimate cost for repair, and was very professional and nice. I would hire him again and would recommend him to others.

Review Date: 04/14/2014 | Author: Karyn D.

Comments: Tim was able to squeeze our small job in amongst a very busy time of hail damage repair in our area....he was knowledgable and explained the solution to our roof/gutter issue in a knowledgable and professional manner....he completed the job within the timeline given. Would certainly use McNelis again and would definitely highly recommend.

Review Date: 02/27/2014 | Author: Alan B.

Comments: They were immediately response, friendly and did explained the problems that seemed to be occurring before beginning. Even though it was a small job, I felt he should have had some assistance.

Review Date: 02/26/2014 | Author: Mark B.

Comments: Tim was very professional. The work was great and done in timely fashion. Would highly recommend.

Review Date: 02/20/2014 | Author: Coleen M.

Comments: The salesman was very experienced and was able to answer all my questions.

Review Date: 02/19/2014 | Author: Nancy K.

Comments: Finished job in 1 day, did an excellent clean up. The owner ,Tim, was on site if I had any questions. Their price was more than fare, and Tim did not accept any money untill job was complete. Really impressed, if I get another hailstorm I would use them again

Review Date: 01/16/2014 | Author: James V.

Comments: We had a very complex project that most roofers were not willing to take on (3 story townhouse with very steep pitched roof). McNelis Roofing had the expertise and experience to get the job done. Very satisfied with these guys. Would recommend to anyone looking to get a roof done right.

Review Date: 01/14/2014 | Author: Kristin M.

Comments: They had a professional demeanor. They arrived on-time and cleaned up well. Quality work. I would use them again.